Driver Experience Day: Learning Beyond the Price Book

There’s no better way to understand our business than to get out from behind the stock lists and price books and see what happens after an order is placed.

For our newest teammate, Jacob Cordero, that meant getting on the road with Julio from our ONT division to experience what delivering the Ernest experience looks like.

See the Business from the Driver’s Seat

In sales, it’s easy to focus on products, pricing, and getting the order. But that order is a promise—and our warehouse teams and drivers help us keep it.

A day on the road gives a new Client Relationship Manager a chance to see the coordination, effort, and customer interactions behind each delivery. It connects what we sell with what our customers actually experience.

That perspective helps us ask better questions, set clearer expectations, and appreciate the teammates who carry our commitments through to the customer’s door.

Build the Connection Early

Thank you, Julio, for taking Jacob out and showing him this part of the business firsthand. Sharing your experience helps build stronger teammates and a more connected team.

Welcome to the crew, Jacob! We’re excited to have you on the E-Team and look forward to watching you grow.

The best lessons aren’t always taught in a meeting room. Sometimes, they’re witnessed from the passenger seat.

Coach. Compete. Elevate.